Quality Plumbing Services

Entries for month: June 2017


June 29, 2017 · No Comments

All of us at Quality Plumbing Services would like to wish everyone a Happy 4th of July!


This is a day of celebration all throughout the country. Whether it be from watching the firework spectacle at night, to grilling out with friends and family, eating plenty of hot dogs. Did you know that an estimated 150 million hot dogs will be consumed on the 4th of July?! That means that half the population of the United States will have at least one hot dog.


Speaking of fire works, Quality Plumbing Services would like to advise everyone to be safe because accidents can happen. That’s why you should leave the shows to the professionals! The top four places to watch the fireworks in the Chicagoland area are Navy Pier, Itasca at the Hamilton Lakes Office Campus, in Skokie at Niles West High school where they offer new “3D” fireworks, and lastly in Evanston at Clark Street Beach.


We hope everyone enjoys this special holiday!


No CommentsTags: Community

1st Floor Residents Be Aware

June 23, 2017 · No Comments

Do you live on the first floor of your condo or apartment building? Have you ever come home to a dirty sink that you know was clean when you left in the morning? Have you ever had standing water in your sink or dishwasher knowing that you didn't use the kitchen and wonder what the heck is going on? Well, these are sure signs your kitchen drain is clogged.


Anyone who lives or has lived on the first floor of an apartment or condo building with multiple units above them may have had this experience. Water backing up in the kitchen sink without ever using the sink. We see this all the time in multi-unit buildings. What happens is the kitchens share a common pipe. The kitchen drain over time becomes clogged below the first floor, usually as the piping changes from vertical to horizontal. This becomes a real serious issue for occupants on the first floor. Any water used at the kitchen sinks in the apartments above will fill up the first floor sink and if enough water is used, fill the sink, spill over the rim or out of the dishwasher and onto the floor.


The water will continue to back up at the first floor causing major damage to floors, cabinets, and countertops especially if no one is home to notice. People upstairs don't realize there is any problem because their unit is draining properly. The first floor kitchen sink is the lowest opening and that's where the water comes backs up. I speak not only from my plumbing experience, but personal experience as well. This very scenario actually happened to my mother. She would spend winters in Florida. Her condo was vacant for the winter months. She was, of course on the first floor and I would check on her place twice a week … get the mail, make sure the heat was on, and things of that nature. Then one Sunday afternoon, I walked in and saw remnants of food and debris in the kitchen sink. Being in the plumbing business, I knew exactly what was happening and luckily caught it in time and was able to prevent a more serious problem.


If you ever experience any of the symptoms I described, you'll need the cooperation from your upstairs neighbors. Tell everyone above you to stop using the kitchen sink or dishwasher. Your neighbors should be able to use everything else in the house i.e., bathrooms, showers, toilets should not be affected. Ask them to stay away from the kitchen and possibly the laundry depending on how the building is piped. If no water is used, the water level will remain the same. As long as the water level remains lower than the sink, you will be okay other than a sink full of dirty, smelly water. As long as your neighbors cooperate, you can avoid more serious damage until help arrives. Again, this is all predicated on the fact that you are at home to discover there is a problem. Imagine going to work, out of town for a weekend, or on a two week vacation and any time anyone of your neighbors used their kitchen sink or dishwasher they dumped that water on your kitchen floor, cabinets and counter top. It is a horrible thing to come home to.


If you are experiencing a slow kitchen drain, or completely clogged kitchen drain, or notice any of the warning signs I described, or any other types of drainage issues or questions, please do not hesitate to call and schedule an appointment today. Call 630-227-0200 or 847-259-0200 for drainage problems or any of your plumbing needs.

No CommentsTags: Drains/Sewer Lines

Clogged Drain

June 15, 2017 · No Comments

As you can imagine, over the years our plumbers have seen a lot of different issues causing clogged or obstructed drains and sewers. Since we have opened our new division, Quality Sewer Services and acquired our new combination jet rodding and vactoring truck, we have been called out to numerous jobs with major drain and sewer obstructions, some that have surprised even our plumbers (we don't get surprised by our findings very often). I would like to share one particular job with you just to give you a sense of what we run into more often than you would think.


We were recently called to a manufacturing facility in which the customer had stated the floor drains in the warehouse were backing up and he felt the sewer needed rodding. Our plumbers arrived at the job, assessed the situation, and found the following in the inspection manhole.



This is a picture of the inspection manhole outside the warehouse where the building drains flow to the building sewer and eventually to the city main sewer. This is a 6” drain pipe completely clogged with toilet paper, paper towels, and "flushable wipes." After seeing this blockage, our plumbers quickly reacted, called for our jetter and vactor truck and began to set up our equipment.




Using high-pressure water, approximately 4000 PSI and one of our penetrating jet nozzles they were able to quickly and efficiently dissolve the large mass and flush away the drain clog. Once they established flow and the building drained, our operators used the flushing nozzle and with the help of approximately 500 gallons of water completely flushed any and all loose paper and debris that remained in the sewer pipe to the city main sewer.




Using our combination truck in this manner allowed us to clear one of the worst toilet paper and paper towel clogs we have seen in many years. Quality Sewer Services performed all work from outside the warehouse with no interruption to the manufacturing operation, and no mess inside whatsoever.


The work was performed in a relatively short amount of time as compared to conventional style cable sewer rodding which would have taken several hours to complete. Now, I realize that not all of your clogs may be to this extreme, but we are excited our plumbers have another tool in their arsenal to handle all of our customers’ drain lines and sewer piping clearing needs.


If you're in need of immediate drain cleaning or sewer rodding service, or would just like to have maintenance performed on your sewer or drain, have one of our sewer and drain cleaning experts evaluate your drainage needs. They have the knowledge and equipment to handle any job large or small. Please call 630-227-0200 or 847-259-0200 and one of our customer service representatives will be happy to schedule an appointment for you today.

No CommentsTags: Drains/Sewer Lines

What Causes Sewer Odors and How Can They Be Prevented?

June 07, 2017 · No Comments

As plumbers, two of the most difficult things we deal with are sewer smells and mystery leaks. Both are very difficult to locate and both can be very difficult to correct. I want to give you a few simple tips you can look for if dealing with a sewer odor and what you can do to possibly correct it yourself without spending a whole lot of time and money.


Sewer odor and gases are always present in the sewer system and cannot be eliminated. That is why there are provisions in the plumbing code to insure that vent pipes and p-traps are installed at all fixtures throughout your home or building. The vent systems are designed to carry odor out through the roof; while traps provide a water seal and prevent gases from coming back into the house.


Some of the most common causes of sewer gases and odor entering houses are:

- Basement floor drains that have dried out. Floor drains (and all fixtures) should have water in the p-traps. The water is what provides the seal preventing sewer gas and odor from entering the home.

- Seldom used fixtures such as a shower, toilet, or sink may also have a dry p-trap.

- Clean-out plugs missing or improperly installed.

- Ejector pump lid improperly sealed.

- Partial obstructed or blocked sewer. If you notice your toilets gurgling or irregular water level in the bowl, this could be a sign of a more serious sewer problem.

- Cracked or corroded vent piping. This is the most difficult condition to locate because much of the vent piping is behind walls.


Visually check these conditions and pour water into any unused drains; your problem may be as simple as a dry trap. You would be surprised how many sewer odor problems can be eliminated just by refilling the p-traps.


Keep in mind that atmospheric conditions can have an affect on when you may get odor inside the house. When barometric pressure is low or falling, the air outside is heavier than air in the sewer system and any openings in the sewer system will discharge sewer gas or odors.

If odor problems continue, you may have a more complicated issue. In which case, you may need professional help.


Quality Plumbing Services can perform a smoke test on your drain and vent system. We conduct this test using a smoke generator to pressurize your entire plumbing system and pinpoint any leaks or breeches in your vent piping, even behind walls. This process is safe and harmless to you and your family; the smoke is similar to what you might see at a nightclub or haunted house or used for special effects.


Quality Plumbing Services can also completely check the sewer system using our state-of-the-art video inspection equipment. Power rodding can clear an obstructed or partially obstructed sewer which could eliminate the source of a sewer odor. If you are having an issue with a sewer smell, please contact Quality Plumbing Services at 630-227-0200 or 847-259-0200 and schedule an appointment today!

No CommentsTags: Home Remedies