Reviewsreviews

We can tell you about the quality of our plumbing services. But reviews from our customers is far more impressive.

Now let me just tell you - if you need a plumber this is the plumbing company to call!! Quality Plumbing is the plumbing company who I will trust in the future for all my plumbing needs as you should too. John and Wally, Thank you again for your efficient work. You guys are the best in Chicago!

Ralph Aufmann

Big shout out to Wally for fixing my stopped up sink. Though it took slightly longer than promised for him to get here, he was superdiligent, thoughtful, explained everything while he was doing it, and unfailingly courteous. As much as one does not want to engage an emergency plumber, I really can't imagine a better experience. Thanks.

William Thomas

Wally & Scott, thank you for your professional, honest, & knowledgable work! We had another plumbing service out to inspect our sewer line as a 'promo' they were running. They video inspected our line & told us that our sewer was cracked in several places, & needed to be chemically lined & sealed... for thousands of dollars! Despite the fact that we were having NO water issues at all, we were told our sewer wouldn't make it to the spring! We called Quality Plumbing, and they came out to video inspect our sewer, & instead told us that besides some roots growing in (which they immediately rodded for us), that our sewer was in great shape, better shape than most clay tile sewers, & there was no need to fix or re-seal the sewer pipe. We are so appreciate of their honest work, & that they helped us save thousands of dollars on unnecessary plumbing work. We will definitely be calling Quality Plumbing Services FIRST for all our plumbing needs! A special shout-out to Diane in the office for her honest & prompt work to get us seen as well!

Thank You!

Chris Sterricker

We were very happy with our Quality Plumbing experience. We picked Quality because the website mentioned Energy Star water heaters and several local plumbers were not very familiar with those. John and Wally listened to our needs (replacing a 25 year old heater that had finally started to leak) and gave us several options, letting us choose a model with their input on features.

They were very friendly and accommodating and pleasant to work with. They worked hard and did an excellent installation, including fixing two minor gas leaks that our home inspection had found. The price was reasonable and the new water heater has functioned perfectly and is certainly saving us money over the old one!

The McLaughlins

Thanks, Wally and Scott for getting our sewer main open without us having to replace any pipes. That's what we were told we would have to do by another company. Since we live in another state, it's reassuring that we now have someone we know we can trust with our plumbing issues.

Jed U

My toilet stopped working literally 24 hours before a planned week vacation to South America. John Schiavone came out on the Friday night before I was to catch my plan the next day Saturday in the AM. He was professional and did a quality job providing me with all of my options. All around great guy that will go above and beyond. Hopefully I will not have any plumbing issues any time soon...but if I do...I'm calling John..

Thanks,

John Schade

Lincoln Park

Chicago

John Schade

We have been having sewage backup every so often for a couple of years now and have had a couple different people out to clear our sewer line. Thankfully, we won't have to worry about calling any other plumbers anymore since Quality is now our plumber of choice. John and Scott came out to my house right at the time they said they would arrive, and did what no other plumber could do, they broke through. Instead of saying it was too difficult a clog and telling me I needed to dig up my yard, they worked on it for over 2 hours, and fixed my problem. I really appreciate the help they gave, and the copious amounts of money they helped us save. I will not hesitate to tell my friends and family members that Quality Plumbing is THE service to call!!

Brett Nemer

Brett Nemer

John and Wally---the best of the best. thank you Quality Plumbing Services for doing such an excellent job! efficient, professional,helpfull in so many ways.

As soon as I can, I'll ask for your services again.

Just can't thank you enough for solving plumbing problem so quickly. diane, you are so kind and helpful as well.

To anyone needing outstanding service from the nicest,highest quality plumbing experts ever, look no further. Call Diane and let her set appt. with the Best!

Patricia Young

Your crew, John and Wally, recently cleaned my outfall sanitary sewer line. I was impressed by their abilities and business like manners. IK was also impressed by the quality of the equipment they used. I had only what I thought was a sewer gas smell in the first flood lavatory. The pipe needed rodding this was done efficiently.Thanks for the good service.

Kal Rowen

Kalman Rowen

I am a repeat customer and I have to say Quality Plumbing is SUPERB!! My kitchen sink chose to back up on a saturday morning in which I was having fifty guests at my house later that afternoon. I called Quality Plumbing and they arrived within an hour. Not only did they remove the clog, but they updated the plumbing under the sink. They finished the job in no time at all. I also couldn't believe how immaculate they left my kitchen. You wouldn't even know they were there. Their price was incredibly reasonable and they were gone well before the first guest arrived. I would recommend Quality plumbing to anyone.

Bob Keller

We woke up to a leaking water heater last Saturday morning. I went online and found Quality Plumbing and spoke to Wally. I have to say I was pleasantly surprised with their customer service, response time and quality of work! They had the new water heater installed within 4 hours of my call. The install was professionally done and looks great. They were very careful moving the old heater out and the new unit into the basement without damaging anything in the house. They cleaned up 100% and were a pleasure to deal with! I would recommend Quality Plumbing to anyone!

Marty Schopp

Wally & John did a great job!! We recently hired Quality Plumbing for a 2nd floor bath tub that was leaking. They were very prompt and Diane was very helpful in letting me know what the steps were for our work to be completed. We received a call the morning of letting us know when they were on their way and after they arrived and assessed the work, they went straight away to the truck, assembled the parts and installed the new tub kit right then! Wow talk about great service with minimal damage to our 1st floor ceiling and they cleaned up the area as well. Thanks so much Wally & John!!

Anne Prager

I recently used your services in what I thought would be a relatively easy project. First, the replacement of our water heater which led to a multiple series of services we all did not foresee which in a messed up way was comical to me as it was coming out of my pocket. I usually take care of all my projects, however something screamed at me not this time! Well, to make a long story of 3 days short, I want to express my gratitude and extreme pleasure with all the members who participated in this short marathon in plumbing olympics at my house. So first of all to Diane who I felt was very professional but more important, very kind, and informed me on how great the team that was helping me with my problem. Secondly, the 1st team of Wally and Aldo, both gentlemen did a fantastic job and were very courteous the entire time. Wally was like a machine and his professionalism showed in his finished product. The next couple of days the 2nd team of John and Wally took on the next tasks and again a couple projects I thought I would handle had a few more twists that I wasn't going to take on. Bottom line John and Wally did an outstanding job. They were very pleasant to have servicing my home. John took the bull by the horns over the couple of days and showed me a sign of excellence and pride in his job. Even though money wise it was a kick to the teeth, stomach, and butt! I am very pleased with the finished work. It all looks fantastic! So John and Wally thanks for the friendliness and the laughs and don't take this personally, I hope not to see you guys soon at least not for plumbing reasons. Thank you very much.

Paul Vee

John/Wally,

I want to sincerely thank you for the professional,knowledgeable and courteous work you completed at my home today. I am trying to sell my home and the buyer had requested this work be done. You were fast, again knowledgeable and really made me feel you there just to help me. This does not happen very often if at. I had one repair man I asked to leave yesterday because he not only did not care but also gave me bad information.

Thank you for your help. YOU DO GREAT WORK!!

I would recommend you and your company to anyone. You simply do not get this kind of quality service and attention from anyone anymore.

Sincerely,

Steve

Steve Griffin

1011 Arbor Ave

Wheaton,IL 60189

Ph: (630)-212-523

Steve Griffin

This is the second time that I have used Quality Plumbing Services. Previous time was 3 new toilets and this time a new hot water tank. Also I asked if they would help me trouble shoot a new water line for my refrigerator ice maker and also for my furnace humidifier. Also a new main water supply value was needed. Wally and John are experts in their craft and resolved all the issues very professionally. They are a pleasure to work with and, Yes, "my house was cleaner when they left than before they arrived."

Mark Hoffmeister

I had a main sewer line that was not draining. I was going to get estimates to (1), rod out the main line to get flow restored and (2), to have a clean out installed in the backyard. I called several plumbers and went with the cheapest outfit to clear the main line. After getting some flow going, they video inspected their work and found an area that had roots from a tree still blocking the main line. They called it a root wall. But because they had got flow going they felt that they were done. The tech said he would have a proposal to me the next day to give pricing for the cleanout. Days later and several phone calls finally resulted in a proposal to do a cleanout.

I decided to have a couple other estimates for the cleanout and Quality Plumbing Services was one of the companies I called.

After discussing the issues with John and Wally they gave me a proposal on the spot for a cleanout installation but they also said that they felt they could clear the main line of the tree roots that had infested the main line. They said that 9 times out of 10 they were able to clear the main sewer of roots. I asked to see what equipment they had and after seeing the Rigid brand equipment I knew these were professionals. I scheduled an appointment and they arrived in a timely fashion. They explained what they were going to do and went to work. They were able to get the rodding equipment all the way to the city main line, 120 feet, and we thought “problem solved”. They were now going to do a video inspection of the sewer line to see the results. The video inspection found that although they were able to punch through the root wall and rod all the way out to the city main, there were still 2 areas that had root infestation. They then set up the equipment, AGAIN, to rod out the sewer and eliminate the roots. Because the video equipment tells them how far away the problem areas are, they were able to concentrate on those areas and eliminate the root wall that was blocking our flow. After a second video inspection we saw that the areas that were blocked by the roots were now cleaner than they had been in years. No more roots. They saved me thousands of dollars by removing the roots without having to install a cleanout. These guys are the plumbers that other plumbers call when they really have a problem.

Quality Plumbing Services is as professional an outfit as I have dealt with in the past. I would highly recommend this company. Wally and John are courteous and professional and I will call Quality Plumbing for my future plumbing needs.

Steve Mikos

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